The Agrinautica

It's like that where I work (cashier's office at a community college with multiple campuses). We often get people who received incorrect information or have managed to find the incompetent ones for over a month. I sometimes worry when I hear my coworkers talking to students but have to refrain from butting in if it isn't major (I get evil looks when I do that). Problem is, no matter what else I'm doing, as the one person who Knows Stuff, I too often get pulled into issues.

Hopefully the magic word helps you get this figured out.